Support Scams: Old Dog, New Teeth

[Also posted on Mac Virus and Chainmailcheck, and link to ESET article now posted on the Tech Scam Resources page]

Further to the issues with tech support scams on OS X and iOS that I flagged herehere and here, I recently included some information on those and many other recent support scam trends in an article for ESET on Support scams, malware and mindgames without frontiers. The article concerns the expansion of tech support scamming across platforms and into languages other than English, as well as scam activity associated with real malware.

Unfortunately, there’s life in this rabid old dog yet. I’m referring to the scamming, not me. This is an attack whose scope, evolution and impact is still underestimated.

David Harley

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