Talk Talk fined for support scam issue

The Register: TalkTalk fined £100k for exposing personal sensitive info – 21,000 accounts handled by Indian outsourcing biz exposed

‘…TalkTalk found an issue with the UK ISP’s portal … One of the companies with access to the portal was Wipro, a multinational IT services company in India that resolved high level complaints and addressed network coverage problems on TalkTalk’s behalf … three Wipro accounts … had been used to gain unauthorised and unlawful access to the personal data of up to 21,000 customers.’

See also TalkTalk confesses: Scammers have data about our engineers’ visits to your home Info exploited, say customers

Added to tech support resources page, of course.

David Harley

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