Streamlining a Tech Support Scam

Microsoft’s Windows Security Blog on Technet: New tech support scam launches communication or phone call app

“A new tech support scam technique streamlines the entire scam experience, leaving potential victims only one click or tap away from speaking with a scammer. We recently found a new tech support scam website that opens your default communication or phone call app, automatically prompting you to call a fake tech support scam hotline.”

The scam is supplemented by an audio message from ‘Apple Support’ (yeah, right…) that threatens to ‘disable and suspend your Mac device’ if the prospective victim closes the ‘alert’ window. However, the scam is ‘optimized for mobile phones’.

Commentary from Zeljka Zorz for HelpNet: New scam launches users’ default phone app, points it to fake tech support hotline

David Harley

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