Additions to the AVIEN Support Scams resource page

[11th October 2018]

The recent (rescinded) Windows 10 upgrade – if you’ll pardon the expression – does seem to have attracted a load of scams as well as creating problems itself with profile corruption and deleted files and folders. Scams I’ve seen mentioned include ransomware masquerading as the upgrade installer [Microsoft doesn’t distribute upgrades – or links to upgrades – through email!], and tech support scammers offering ‘help’ with the upgrade (via phone calls or pop-ups). Here’s an example of the latter: Remove “Windows 10 Pro Update Failed” Fake Alerts (Microsoft Scam)

[10th October 2018]

A comment on one of my ESET blog articles on old-school tech support scams pointed out that “A similar variation is still going round starting with the assertion that your broadband speed is below par and he was working on behalf of my ISP. When we got as far as typing “assoc” in the command window I looked for proof of identification (which I should have asked for at the start!). As tempers flared I hung up the line.”

David Harley

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